People choose hybrid process for problem solving when they realized that problem cannot be solved in single step or procedure.

1.       People choose hybrid process for problem solving when they realized that problem cannot be solved in single step or procedure. First of all both parties have to face the mediation process than arbitration and after that arbitration in the case of failure. This process is mostly used for collective benefit of both parties by removing differences among them. The duplicate mediation is used at that time when problems are not reached to solution.